Standard orders are typically processed and shipped within 7 to 10 business days. Custom or made-to-order items may take 2 to 3 weeks depending on the design. You will receive a tracking number once your order ships.

We accept returns and exchanges within 14 days of delivery, provided the item is unused and in its original condition. Custom-made or personalized items are non-refundable unless they arrive damaged or defective. Please contact us to initiate a return or exchange.

If you need to change your shipping address, please contact us as soon as possible after placing your order. Once the order is shipped, we may not be able to redirect the package.

Once your order is shipped, you will receive an email with a tracking number and link to monitor your shipment’s status. You can also log in to your account on our website to view order updates.

You can reach our customer support team via email, phone, or through the contact form on our website. Our support hours are 24/7, and we aim to respond to all inquiries within 24 hours.

Please contact us immediately if you’ve entered the wrong address. If the order hasn’t shipped yet, we’ll update it for you. If it has already shipped, we’ll do our best to work with the carrier, but we can’t guarantee changes after dispatch.

We ship internationally to many countries. At checkout, you’ll see if your country is listed. If you’re unsure, feel free to contact us and we’ll confirm shipping availability for your location.

Most orders are shipped in a single package. However, if your order includes items from different production batches or custom pieces, they may arrive in separate shipments. You will be notified in such cases.