Welcome to Zahid Gems & Stones! By accessing or making a purchase from our store, you agree to the following terms and conditions. Please read them carefully.

1. General Terms

  • Zahid Gems & Stones is a locally-operated Pakistani store specializing in gemstones, crystals, and jewelry.
  • All products sold are authentic and of the quality described. Variations in size, color, and appearance are natural for gemstones.
  • By placing an order, you agree to provide accurate personal and contact details for processing and delivery.

2. Pricing and Payments

  • All prices are listed in Pakistani Rupees (PKR).
  • Payment is required in full before delivery or at the time of collection for in-store purchases.
  • Prices are subject to change without prior notice but will not affect orders already confirmed.

3. Orders and Delivery

  • Orders can be placed in-store, via WhatsApp, or through our live video call service.
  • Delivery charges may apply depending on your location.
  • We are not responsible for delays caused by courier services or unforeseen circumstances.

4. Return and Exchange Policy

  • Returns or exchanges are only accepted for damaged or incorrect items within 7 days of delivery.
  • The item must be unused, in its original condition, and accompanied by proof of purchase.
  • Customized or personalized items are non-returnable.

5. Intellectual Property

  • All content, including product descriptions, images, and branding, is the property of Zahid Gems & Stones. Reproduction or misuse of our content is strictly prohibited.

6. Privacy

  • Your personal information is collected and used in accordance with our Privacy Policy.
  • We do not share your information with third parties except as required for order processing.

7. Dispute Resolution

  • Any disputes arising from transactions with Zahid Gems & Stones will be resolved under the laws of Pakistan.

8. Contact Us

For any questions, concerns, or clarifications regarding these terms:
Phone: +92 322 8789828
Email: info@zahidgemsandstones.com.pk

Thank you for choosing Zahid Gems & Stones. We look forward to serving you with the finest gemstones and crystals!